UGI Utilities has temporarily lost 800 phone service due to an equipment issue by a major provider of the service in multiple states.
UGI‚??s Call Center is operating and only accepting emergency phone calls.
Customers are asked to use the following numbers to contact UGI if they smell gas in their residences or businesses or if experiencing an electric outage in the utility‚??s service territory: (717) 234-5951; (570) 829-3461; and (610) 375-4441.
If a customer smells gas and the odor is strong, leave the building and call from an outside phone. If you have a downed electric power line, avoid the area and contact UGI. If you are experiencing difficulty reaching UGI, please contact your local 911 emergency center.
UGI will provide an update on this 800 number outage as information is available.
Customers are urged to contact UGI at a later time for any non-emergency phone calls. We apologize for any inconvenience.