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DGK Insurance and Financial Services team members include, from left, Heather Percival, Beth O’Malley, Kathleen Glattly and Anna Jenkins.
Abington Journal Photo/Andy Davis
For more information on DGK Insurance and Financial Services call 945.3031.
FACTORYVILLE – DGK Insurance and Financial Services is an insurance agency that doesn’t lack experience.
Founded in 1917, DGK’s mission, according to the company website, is “to be a professional employee-owned company growing without geographic limitation, dedicated to providing peace of mind to our clients through financial strategies, diversified insurance products and other related services.”
Serving 5,000 individuals and 2,000 businesses in 16 counties, DGK is also a member of the national Trusted Choice SM program to help serve its clients.
A key to the success of the company, according to Anna Jenkins, director of marketing at DGK, is the work experience of each of the employees. Nineteen employees, 14 of whom are women, have more than 265 years of combined work experience.
“We have people that have been here for over 25 years who are in our ‘Over 25 Club’ and we’ll have more club members on the way,” Jenkins said.
Heather Percival, a sales agent at DGK, is one of the “newbies” at the organization-with a little over one year of experience at DGK.
“When they call me a “newbie” it’s because I really am new compared to most of the people here. They all have so much experience,” Percival said.
DGK is also fully owned by its employees — developing an ESOP (employee stock ownership plan) in 1986 and it is something CEO and President Kathleen Glattly feels makes her agency special.
“We’re more than just a working team. We’re a family and we love each other just like a family would. Since we all own part of the company and have a vested interest in it, I think it makes us work even harder to make it successful,” Glattly said.
DGK provides insurance and financial services to a wide variety of groups with specific needs. Just some of the options provided are for big businesses, small businesses, farm owners and even nonprofit organizations. The company will meet with a new client for a free evaluation and then based on the needs will offer a full range of personalized products for that client.
A slightly new aspect of DGK is their Risk Management program. While the company has always used risk management in the past in combination with some of its different coverages, now DGK is performing risk management individually.
“Everyone has different needs and we’ve found there is a big need for risk management and in the past we have always used it, but now we’ll meet with someone to discuss risk management and help them find insurance without necessarily providing it,” Stahlman said.
DGK also makes sure their clients are given certain conveniences that other insurance companies might not include.
The company’s services include a toll-free phone number, as well as the agents home phone numbers and email addresses to provide round the clock service.
“When DGK started out in 1917 it was known as Davis and Jones Insurance. Now we have a fourth generation Davis working with us and we still like to think of ourselves as a family owned business-just with a lot more families,” Glattly said.
More information about the company can be found on its website: DGKinsurance.com or by callimg 570.945.3031.